Fairtex Australia wants to make your shopping experience as quick and easy as possible. We aim to ship all items on the same day as ordered with the exception of sale periods where this may take up to 24 hours. We only ship to Australia and New Zealand.
The processing of orders and deliveries are conducted during business hours (9am-5pm) Monday to Friday, excluding public holidays. We are unable to redirect orders once items have been shipped. We do not have a weekend delivery service. All orders will be shipped via a courier selected at our discretion, based on best rates and delivery time frames.
Delivery Time Frames
We offer two shipping options within Australia; standard and express post. Estimated delivery times are;
- $10 standard post: between 3-9 business working days
- $25 express post: between 1-3 business working days (please allow 2-3 days when shipping across the country)
- $25 flat rate standard post: between 3-6* business working days
*Delivery times between metropolitan areas of major cities and excludes time in customs if applicable. May be subject to delay due to causes outside of the couriers control.
Tracking Your Order
When your order has been shipped you will receive an email with a tracking number outlining how to track your package.
Delivery times are to be used as a guide only and commence from the date of purchase. Delivery time frames may change unexpectedly due to unforeseen circumstances. You are solely responsible for any inaccurate or incomplete shipping information that you provide during checkout.
All items purchased from this website are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier. In the event your order is lost during shipping, we will assist you in pursuing a claim with the shipper, but will not be liable for any orders which are lost during shipping or misdelivered.
Orders over $150 that meet the free shipping criteria are delivered via standard post. Excludes delivery to New Zealand.